Support

Common help

• Signing in: Use the email and password for your ScrollChef account. If you need to reset your password, use the password-reset option on the sign-in page.
• Recipe links: Send us the link you submitted and a short description of what happened. Do not send your password.
• Connection problems: Check your connection, then try the action again. If the problem continues, contact support.

Memberships and allowances

Only completed recipes count toward your allowance. Processing temporarily reserves a slot; if extraction fails, that slot is returned automatically.

Free includes 5 total completed recipes. On the web, Standard is $3/month or $29/year for 30 completed recipes each month. Ultra is $9/month or $89/year for 100 each month. Yearly plans include 12 monthly allowances. There are no automatic overage charges.

Paid allowances reset each month, including on yearly plans. Your next allowance reset is shown in your membership settings. If you cancel or downgrade, saved recipes, shopping lists, and cook mode remain available.

Delete your account

To request account deletion, open Account & privacy (you'll be asked to sign in first). If you can't sign in, email deleteme@scrollchef.app from your account email address.

You can choose immediate deletion after a clear confirmation, or a scheduled request with a 28-day waiting period. Cancel any active Apple or Stripe subscription first; deleting your ScrollChef account does not cancel billing for you. Our Privacy Policy explains what information we handle and what limited records we keep for legal, fraud-prevention, accounting, and service-integrity purposes.

Privacy questions

For questions about the Privacy Policy or your data, email privacy@scrollchef.app.